Employment and Careers
How do I apply for a job at Red Lobster?
If you’re thinking about a career at a restaurant or our Restaurant Support Center in downtown Toronto, please visit our Careers section Opens in a new Window.
Who do I call with questions about Red Lobster benefits and pay?
If you’re a current or former employee, please call 437-887-1010 and follow the prompts so we can connect you to the right person.
I need verification of employment. Who do I call?
For employment verification, call The Work Number at 800-367-5690 or visit theworknumber.com. Make sure you use Red Lobster’s employer ID number: 16684.
How can I request donations for my organization?
We’re always looking for ways to give back to our communities. In a perfect world, we’d help everyone, but our resources are limited so we focus on nonprofit, charitable organizations that align with our core values of Respect, Integrity, Genuine Caring, Hospitality and Teamwork. If you think your organization is a good fit, please send your request in writing to RedLobsterDonations@redlobster.com.
What is the RL Shares program?
Every week, we donate unused, wholesome food to local food pantries and organizations. Since RL Shares started in 2003, we’ve donated about 20 million meals.
How do I buy a Red Lobster gift card?
To send a gift card via postal mail, please visit our Gift Cards page.
Where can I redeem my Red Lobster Gift Card?
Red Lobster Gift Cards are redeemable at all Red Lobster locations in Canada.
HOW DO I GIVE GIFT CARDS AS CORPORATE GIFTS?
To purchase corporate gift cards, please visit our CORPORATE GIFT CARDS STOREFRONT.
Fresh Catch News
How do I sign up for Fresh Catch News?
Complete this simple form, and you’ll hear about upcoming events, specials, and offers. Please use only one email address per person.
Will I receive a Fresh Catch News membership card?
There’s no need for a card. All offers will go to the email address you provided, so make sure you’re using an email you check often. You should also add us to your address book so our emails don’t end up in your junk folder.
Will I get any special offers for my birthday if I sign up for Fresh Catch News?
Yes, you’ll just need to sign up and receive your confirmation email at least seven days before your birthday.
How do I use a coupon I received?
Just print the coupon or use your mobile device to show the coupon to your server before you order. Most coupons will have a dollar amount off with the purchase of two qualifying entrees, or half value for buying one qualifying entrée. If you have a question, your server will be happy to go over the terms of the coupon before you order.
- I haven’t received my Fresh Catch News offers or coupons. What do I do?
I can’t print my coupon. How do I redeem it?
Simply show the coupon to your server on your phone or other mobile device.
- How do I unsubscribe from the Fresh Catch News?
Discounts and Coupons
Does Red Lobster offer dining discounts for select groups?
Although we don’t offer a dining discount for select groups, we sometimes run coupons in the supplement section of local newspapers and for members of the Fresh Catch News. Members are often the first to get these coupons, so you may want to sign up today.
How do I get Red Lobster coupons?
Simply sign up for the Fresh Catch News and you’ll get coupons, a special birthday offer and news about Red Lobster events.
What is the mailing address for your headquarters?
You can reach us at P.O. Box 4969, Orlando, FL 32801-4969.
- Does Red Lobster offer franchise opportunities?
Where can I buy Cheddar Bay Biscuit® Mix?
You can find our signature biscuit mix at Walmart, Sam’s Club and most grocery stores. For questions call Continental Mills at 800-457-7744
Do you have a catering menu?
We offer party platters in two sizes. You can choose from Chilled Cocktail Shrimp, desserts (Chocolate Wave, New York Style Cheesecake with Strawberries) and our signature Cheddar Bay Biscuits. For further information, please contact the manager at your local Red Lobster.
How do I see hours of operation, driving directions and menu prices?
You can get this information by choosing a specific restaurant with our restaurant locator, found at the top of every page:
- Set your location. You can use your current location or type in a city, state/province or zip/postal code. For a list of every Red Lobster in your state, just enter the state name.
- Enter your city or Zip code to see a list of Red Lobsters within 50 miles of that area.
- Select a restaurant to see its address, phone number, hours and menus with pricing. If no locations are found, it means we don’t have any restaurants within the radius you selected, so you may want to expand your search area.
What if I can’t find the answer to my specific question?
If you’re a guest with a question, please call us at 1-800-LOBSTER (1-800-562-7837) Monday through Friday, 10am – 1pm and 2pm – 5pm Eastern Time. For business inquiries, please call 407-734-9000, Monday through Friday 9 – 5pm Eastern Time.
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