Club FAQs – Red Lobster – Club Frequently Asked Questions

Club FAQ's

What exactly is the Fresh Catch Club?
Does it cost anything to join the Fresh Catch Club?
How can I edit My Fresh Catch Club profile?
Is there a membership card for the Fresh Catch Club?
Where can I find discounts and coupons?
How come I never received anything for my birthday?
How do members sign in to the Fresh Catch Club?
Does this site use cookies and what does that mean to me?
How do I unsubscribe from Red Lobster e-mails?
 

What exactly is the Fresh Catch Club?
The Fresh Catch Club is about sharing the love of seafood with our guests. And serving you more — as often as possible. Sign up free and get exclusive discounts, benefits, updates, promotions and sweepstakes via e-mail. It's fast, easy and ultimately, quite delicious.

Does it cost anything to join the Fresh Catch Club?
The Fresh Catch Club is free for all. The only thing you ever have to give is a couple of minutes to fill out the signup form. It's just our way of thanking you for your loyalty to Red Lobster and the best seafood on earth.

How can I edit My Fresh Catch Club profile?
Just click Change User Info on any Club page to change your personal information and update preferences.

Is there a membership card for the Fresh Catch Club?
All you need is an e-mail address to receive all the special offers and promotions from the Fresh Catch Club. No card is necessary (or available).

Where can I find discounts and coupons?
All special offers and promotions are communicated via e-mail and RedLobster.com. From time to time, you might have to print a special offer in order to redeem it. Stay in the know by checking your e-mail and looking for special opportunities.

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How come I never received anything for my birthday?
You may have entered your birthday information incorrectly when you joined the Fresh Catch Club. Please check your profile to make sure this information is correct. Also, you must join the club at least 7 days prior to your birthday to receive a birthday coupon.

How do members sign in to the Fresh Catch Club?
Click on the Fresh Catch Club link from any page of this site and click on the Update Your Personal Information link in the left navigation. Log in once and each time you return to the site (from the same computer) the site will recognize you as a member.

Does this site use cookies and what does that mean to me?
This site uses cookie technology to remember if you're registered in the Fresh Catch Club. A cookie is a widely used technology, which involves storing a small piece of information on your computer for a Web site to retrieve in the future. If you delete your cookie or access this site from another computer, you can reset it by logging in again from the Fresh Catch Club page.

How do I unsubscribe from Red Lobster e-mails?
All you have to do is submit your Email address to unsubscribe from Red Lobster e-mails.

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